RETURN POLICY: When Is It Necessary to Call Customer Service Regarding A Return?

If the item is damaged or defective, please call us immediately for instructions.  Damage claims must be filed within 7 days of receipt of goods.  Claims for defective items must be made within  30 days upon receipt of goods.  Normal wear is not considered a defect. 

If the item shipped separately to you by our vendor (Drop Ship Item), please call for instructions. Shipped Separately items have a 7 day return period..

.There are no returns on special ordered items.

When returning any part of your order, please complete the information below and enclose this form with your shipment.  Carefully secure the package and the merchandise to prevent damage in transit.  When  proof of purchase is not  available, we refund the most recent price charged for the item in the form of a Gift Certificate. 

Send package to: An Siopa Eire    112 3rd Street   Baraboo, WI  53913

 Please insure your return for the full value and retain all of your postal and insurance receipts.  A  traceable method of shipping must be used.     We do not refund shipping or handling fees unless the return is a result of an error we made or if the item was damaged or defective.  WE WILL NOT CREDIT SHIPPING COSTS THAT EXCEED THE ORIGINAL ORDER’S SHIPPING CHARGES:  DO NOT SEND YOUR RETURN VIA AN EXPRESS SERVICE.  YOUR PACKAGING FEES ARE NOT REIMBURSABLE.

PLEASE COMPLETE THIS INFORMATION FOR ITEMS BEING RETURNED:

01 - Exchange for Size                                                05 – Gift, Didn’t Like                                      09 -  Item Not as Shown in Catalog 

02 -  Size Not as Expected                                              06 - Changed My Mind                                   10 -  Quality Unsatisfactory     

03 - Color Not as Expected                                         07 - Arrived Late                                             11 -  Damaged in Shipping

04 -  Ordered in Error                                                  08 - Shipping Error                                         12 -  Defective (describe below)

Describe Reason if Not Listed:

 

Need to Exchange an Item in a Hurry?  Use our Quick Replacement Program:  Call 1-866-267-4672 to place your replacement order.  The new item and shipping charges will be billed to your credit card, but both will be reimbursed when the returned item is received and this box is checked:

Check here if you used our Quick Replacement Program and DO NOT USE THE BOX BELOW IF YOU HAVE ALREADY PLACED YOUR REPLACEMENT ORDER.

PLEASE COMPLETE THIS SECTION FOR EXCHANGES OR ADDITIONAL ORDERING:

Comments:

 

 

Credits will be issued in the same method of payment as the original order was paid.

For additional purchases, include credit card number, expiration date and signature below.

Credit Card No.                                        Expiration Date                                   Signature

CUSTOMER SERVICE:  

1-866-267-4672     Monday – Friday 10AM – 5PM CST  info@ansiopaeire.com

ORDER PLACEMENT: 1-866-267-4672